Frequently Asked Questions

  • Where do you deliver?
    We currently offer pickup and delivery throughout the San Francisco Bay Area.

    • San Francisco: Free pickup and delivery

    • Greater Bay Area: Delivery available with location-based fees

    If you’re located outside the Bay Area, we’re happy to explore custom shipping options — just contact us.

  • Our kitchen works with a range of nourishing ingredients, some of which are common allergens. Because of our shared preparation space, we’re unable to guarantee that any meal is completely allergen-free. If you or a loved one has allergies or sensitivities, we’re always happy to talk through ingredients and help you choose what feels best.

  • Thaw in the refrigerator for 16–24 hours. Reheat gently in a saucepan over low to low-medium heat, adding a splash of water or broth as needed and stirring occasionally for even warming.

    Avoid high heat, as it can affect texture and flavor. Microwaving is possible if needed, though stovetop reheating is recommended for best quality.